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help@woodworker.com

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First Time to Woodworker.com?

• A welcome note from our President
• About Us
• Frequently Asked Questions
• Technical/Product FAQs
• Of Interest
• News Releases
• Stores and distribution centers
• What some of our customers say
• Privacy Policy
• Contacting us
  • Key staff
  • By Location
  • Ordering (other than web)

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How to Handle Your Account

• Creating an account
• Password maintenance
• New address/phone/e-mail
• Viewing Your Order History
• Refer a friend or colleague
• Do you receive duplicate catalogs?
• Mailing list preference

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How to Find Products

• Browse Print Catalog Engine ® (patent pending)
  A Great Way to View Products
• Keyword Search
  Make this narrow or broad
• Browse Products
  Returns all products from more than 440  product categories

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How to Order Product

• Rapid Order — Enter directly into Shopping Cart
• Order through Search Engine
• Order through Browse Print Catalog Engine ® (patent pending)
• Order from your own Custom Catalog (U.S. Patent 7,472,082)
• Kwik Klik^SM Ordering
• Project List
• Wish Lists
• Gift Registry
• Gift certificates
• By Phone, Mail, or Fax

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How to Pay

• By Credit Card
• Open Account*
• Sales tax
• Gift certificates

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Customer Service

• Before the sale
  • Ask us for advice
    • By E-mail
    • By Phone
    • By Fax
    • By Mail

All our sales staff are woodworkers!

• Check our Forums/Product FAQ's
• Out of stock items

You never pay additional shipping charges for US backorders!

• Changing an open order
• After the sale
  • Automatic order tracking
  • No Hassle Guarantee/Returns
  • What some of our customers say
  • Your comments/suggestions are always welcome!
• Catalog Requests
• The way we treat you

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Shipping & Handling

• Woodworker's Express^SM Shipping

We ship faster than any competitor

• Packing & Insured Delivery Charges
• Priority Air/Economy Air Services (Next Day/2-3 Day)
• Oversize/Overweight Charges
• Flammable or Hazardous Shipping Charges
• Machinery / Motor Freight Charges and Delivery

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International Orders

• General information
• Packing & insured delivery charges
• Priority Air/Economy Air Services (Next Day/2-3 Day)
• Flammable or hazardous shipping
• Machinery / Motor freight charges and delivery
• Duty & restrictions

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News and Events

• Shows & Sales
• Demonstrations & Events
• Woodworking Associations
• Your comments/suggestions are always welcome

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Other Important Items

• Low Price Guarantee
• No Hassle Guarantee
• Pricing or error disclaimer
• Employment opportunities